The Bungalow Goes Up For Sale

3 Jan

Credit: The Bungalow

After just over a year in business (the restaurant opened in October, 2009), The Bungalow Restaurant & Bar went up for sale over the New Year’s holiday.

While its somewhat remote location and lack of lunch hours may have been key factors in The Bungalow’s demise, we can’t ignore the rash of closings that happened in 2010. As a recent article in The Oxford Eagle pointed out, there’s a lot of competition for attention here in Oxford, and when students leave for the summer and winter, it gets even more difficult for struggling restaurateurs to keep an already hurting business afloat.

2 Responses to “The Bungalow Goes Up For Sale”

  1. NMissC January 9, 2011 at 6:35 pm #

    Bob, you think an Olive Garden would improve the restaurant scene in Oxford?

    That’s pathetic and hilarious, both at once. And your assumption that the restaurant scene in Oxford is one thing (in a town with, yes, the City Grocery, and also Ajax, Tallulah’s, Mundo Latino taquaria…).

    For a town its size, Oxford has had a ridiculously rich restaurant experience. Some of our best are gone (L&M’s, Marie’s, Ruby Chinese, or for that matter the Napaii plate lunch place) and left niches with no replacement, and there are some wholes (we’ve never had a great barbecue place), but, particularly in light of the context– the closing of Red House– your comment is incoherrent.

  2. Bob January 4, 2011 at 12:11 am #

    The Restaurants in Oxford are currently at the same stage that our Domestic Automakers were in the ’60’s and ’70’s.  Meaning, Oxford Restaurants do only what’s best for Upper Management (Celebrity Chefs), the Workers (Managers, Bartenders, and Waitstaff), and Maximizing Short-Term Profits (Football Season).  

    • The Voice-of-the-Customer is IGNORED.
    • Total Customer Satisfaction is IGNORED.
    • Long-Term Sustainability is IGNORED.

    Oxford Eateries are the Chevy Vegas, the Ford Pintos, and the AMC Gremlins of the Restaurant World.  Their focus and priorities are on EVERYTHING ELSE except their CUSTOMERS.

    There are a zillion free online resources to show these Restaurant Owners how to be CUSTOMER FOCUSED and LISTEN TO THE VOICE-OF-THE-CUSTOMER.  But the Restaurant Owners and their Staff continue to jump off cliffs together, hand-in-hand, oblivious to their long extinct, and hopelessly obsolete, Neanderthal business models.  

    Oxford Restaurants need to learn how to give Customers what they want, at a value which delights them, while exceeding their expectations in the process.  

    As much as we cherish and love our local restaurants, they will never “get it” until a Panera Bread, a Whole Foods, or [forgive me] an Olive Garden moves into the city [but you get the point].  

    Oxford Restaurateurs who don’t make the Customer JOB#1, will continue to leap off cliffs every year en masse like the mindless lemmings that they are.

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